The location is simply breathtaking and offered

incredible views of the lake. The staff's attentiveness made our stay enjoyable. However, the heating was a bit inconsistent in our room, which affected our comfort during the night.

stunning lake views, beautiful flower-filled terrace, engaging with local culture

The wellness area could benefit from clearer rules to prevent unruly guests from invading quiet spaces!!! Also, more diverse spa options would elevate the whole experience to match the setting!!!

The stunning decor and breathtaking views from the Mini Suite's balcony created a magical atmosphere during my stay. The breakfast offerings, including delicious muffins, were varied and satisfying, making mornings enjoyable. However, indoor temperatures felt a bit too warm, and service could be slow at times, which slightly detracted from the overall experience.

my recent stay exceeded expectations completely. the beautiful decor and stunning views of the lake really made the experience memorable. the staff was friendly and attentive, ensuring a relaxing holiday overall.

the indoor temperature was too warm.

I absolutely loved the breathtaking views of the lake from my Mini Suite balcony, combined with the modern yet warm decor that made me feel at home. The staff were exceptionally attentive and accommodating during my stay.

Could use more accessibility features for seniors.

The views from the Mini Suite balcony were stunning, and I loved the relaxing sauna and full body massage available. It's a perfect spot to unwind, though it was a bit bothersome when kids came into the wellness area with wet swimsuits. Overall, I had a fantastic experience and recommend it for a nice getaway! 😊

Beautiful views but let down by service

We stayed for 1 night in a Mini Suite and loved the view of the lake, it was stunning. The staff was friendly, but honestly, the service felt lacking. The lack of attention during breakfast was a bummer. And, yeah, the stains on the carpet weren’t ideal either. But the cozy bar was a nice touch.

The location by the lake is stunning. Breathtaking views from my Mini Suite rocked my stay. The breakfast spread was impressive, lots of options. Relaxing on the balcony was a highlight. The staff were generally friendly and helpful, making every effort to assist. However, the room labeled as 'Mini Suite' felt more like a standard room. It lacked charm and was a bit cramped. Not impressed with dinner service. the pacing was slow and portions were tiny. Communication was occasionally shaky. when I asked about items, the staff seemed hesitant. The spa options were limited. I expected more than just a sauna. I noticed extra charges popped up, like for late checkouts and parking, which felt unreasonable for the price paid.

We had a fantastic stay at this beautiful hotel with stunning lake views. The wellness area was a highlight, perfect for winding down after an active day enjoying the local winter wonderland. My family rented snowshoes nearby, making for an unforgettable experience.

My kids wished that the wellness area had more supervision for families. It would be great to have a designated area for adults to enjoy some peace.

Had a fantastic time with my friends! We visited the nearby ski slopes and rented snowshoes at Kranabethhütte. The service was excellent, and the food was delicious. The views from our Day Dream suite were breathtaking, especially from the balcony. I can’t stress enough how helpful the staff was in providing tips for nearby attractions.

One downside was a minor issue with the hot water in our room. It took a bit longer than expected to heat up, but it didn’t ruin our overall experience.